Contents
Contents
Underrepresentation
Protecting the brain’s processing power has been important to our evolutionary history. The brain relies on “shortcuts” (intuitions, gut feelings, common sense, muscle memory, instincts, etc.) to conserve processing power. This happens through instantaneously linking situations to patterns from memory and applying stored solutions to upcoming decisions. People can misunderstand the nature of intuition and portray it as irrational. It isn’t. It is a rational but unconscious process of making decisions that suffices for most daily decisions. Only a small minority of decisions deploy the conscious processing power of the brain.
Both our intuitions and analyses are more often than not correct and are essential to our survival and thriving as a species. However, both are also prone to errors. The study of these errors is the field of cognitive biases.
There are close to 200 known cognitive biases. The most common and relevant biases that we have observed in senior talent decision settings are listed below alphabetically. You may want to add to or shorten the list based on your own experiences. They don’t all apply to every situation, and in some cases, they may even counterbalance one another. These are effectively the higher-order processing flaws that could impact a range of underlying decisions that can negatively affect DEI outcomes.
Ambiguity bias
Authority bias
Anchoring bias
Affinity bias
Attractiveness bias
Attribution bias
Confirmation bias
Conformity bias
Effort justification bias
Egocentric bias
Halo bias
Horn bias
Objectivity bias
Present bias
Status-quo bias
Zero-risk bias
Special thanks to colleagues across the Firm who contributed their knowledge and time to this project:
Michael Ensser, Edilson Camara, Helen Crowley, Cagla Bekbolet, Abed Saleh, Fiona McGauchie, Yasushi Maruyama, Chie Iida, Neil Waters, Yan Geng, Namrita Jhangiani, Shilpa Rangaswamy, Lena Kilee, So-Ang Park, Kine Seck Mercier, Sandra Garcia, Ingrid van den Maegdenberg, Marike Kuin, Pam Warren, Dede Orraca-Cecil, Cynthia Soledad, Angela Pegas, Fabio Nunes, Gizem Weggemans, Mark Longworth, Charlotte Wright , Obinna Onyeagoro, Paul Havranek, Christian Schmidt, Loula Lefkaritis, Alessandra Tosi, Carol SingletonSlade, Claire Thomas, Anthony Cavanough, Ashley Summerfield, and Andrew Roscoe.
Global Diversity Specialist: Katrin Sier
Research: Ryan Hoffmann, Raminder Kaur, Kathrin Heinitz, Nathia Pratista
Editorial Team: Cheryl Martel, Luisa Zottis
Design Team: Richard Khuptong, Markus Schuler, Kamaljit Marwaha, Vijayakumar Shanmugamani, Dapinder Pal Singh Bahl
Digital Team: Amadeu Porto, Becky Neems, Joanna Scheffel, Aditya Gupta, Arnab Kar
Executive Assistant: Hannah Hughes